Privacy Policy

Jetstream Jobs is a job search tool. Your data powers your own coaching — we do not sell it, rent it, or share it with advertisers. This policy explains what we collect, why, and what control you have over it.

1. What We Collect

We collect the data you provide directly:

• Account information — your email address
• Profile information — name, location, career context you enter
• Resumes — files you upload for AI processing
• Job data — job descriptions, company information, pipeline entries
• Interview data — transcripts, notes, interviewer information
• Career stories — your story bank entries and experience bullets
• Search criteria — titles, locations, and preferences you set

We also collect limited technical data automatically:

• Usage analytics — page views via Fathom Analytics (privacy-friendly, see below)
• Error reports — crash data via Sentry to fix bugs
• IP address — seen by our hosting and CDN providers on every request, and used by us to rate-limit sign-in attempts. We do not store it alongside your account.

2. How AI Processes Your Data

When you use AI features (generating materials, analyzing transcripts, evaluating jobs), your data is sent to one of these providers based on your choice:

• Anthropic (Claude) — our primary AI provider
• Together AI — hosts the open source models you can choose instead

Both providers process your data solely to generate responses. Neither provider uses your data to train AI models. Anthropic's API terms prohibit training on customer inputs, and Together AI states that it does not use data collected from you to train its models without your explicit opt-in.

Data sent to AI providers is transmitted over encrypted connections. Anthropic may retain API content for a limited period for abuse monitoring; Together AI retains data only as long as necessary for the purposes described in its policy. See each provider's privacy policy, linked in the subprocessor table below, for their current terms.

3. Data Storage

Your data is stored in a PostgreSQL database hosted on Render, a US-based cloud hosting provider. Uploaded resumes are stored in a private Cloudflare R2 bucket, not in a publicly reachable location; they are readable only through this application, and only after we check that the file belongs to you. A small number of resumes uploaded before that change remain on Render's own storage. All data is encrypted in transit (TLS) and at rest.

4. Cookies

Jetstream Jobs uses a single session cookie to keep you logged in. That is it. We do not use tracking cookies, advertising cookies, or third-party cookies.

Our analytics provider, Fathom Analytics, is privacy-friendly and does not use cookies. It does not track you across sites, does not collect personal information, and is GDPR/CCPA/PECR compliant out of the box.

5. Third-Party Services

We use the following third-party services:

6. Data Retention

Your data is kept for as long as you have an account. We do not automatically delete old data — your interview history and story bank are valuable over time, and the system gets better the more data it has.

When you delete specific data (a resume, a pipeline entry, a transcript), it is permanently removed. When you delete your account, all associated data is permanently removed.

7. Data Deletion

You have two options:

• Delete your data — removes all your content (resumes, pipeline, interviews, stories) while keeping your account open. Available in account settings.
• Delete your account — removes everything, including your account. Available in account settings.

Both options are self-service and immediate. You do not need to email us or wait for manual processing.

8. We Do Not Sell Your Data

We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or commercial purposes. Period. This applies regardless of whether you are a paying subscriber or on a free trial.

9. Your Rights

Regardless of where you live, we provide the same rights to all users:

• Access — you can view all your data in the app at any time
• Portability — you can export your data
• Deletion — you can delete your data or your entire account
• Correction — you can edit your information at any time
• Object to processing — you can stop using AI features while keeping your data

For EU/UK residents (GDPR)

Our legal basis for processing your data is contract performance (we need your data to provide the service you signed up for) and legitimate interest (analytics and error tracking to improve the service). You have the right to lodge a complaint with your local data protection authority.

For California residents (CCPA)

We do not sell personal information. We do not use personal information for cross-context behavioral advertising. You have the right to know what data we collect, request deletion, and not be discriminated against for exercising your rights. All of these are available self-service in your account settings.

10. Children

Jetstream Jobs is designed for adults conducting a job search. We do not knowingly collect data from anyone under 16. If you believe a child has created an account, please contact us and we will delete it.

11. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you by email or through the app. The "last updated" date at the top of this page will always reflect the most recent revision.

12. Contact

Questions about this policy or your data? Email us at hello@joblaunchpad.net.